Empower your creative spirit to live freely. Experience the essence of home wherever you go.

ABOUT US

After launching the first residence concept in Brooklyn, NY in 2018, Guesthouse has grown into a boutique collection of artfully designed and curated residences inspired by the originality of the communities and scenes that surround us. Each residence is designed to feel minimal yet functional, familiar, and welcoming — like a home that was created with you in mind.

Philosophy

Our Why

Guesthouse is reshaping the hospitality industry. From operations management to design and development services, we are bridging the gap between functionality, inspiration, and the human experience. Our why is to create unforgettable experiences while contributing and collaborating with our local community. Comfort and connection are found in the simplicity and intentionality of our design, and that’s exactly where we want to take you.

Our Purpose

At Guesthouse, we believe in the importance of human connection. From our team to our partners and emerging local artists, building relationships with like-minded individuals is at the heart of our philosophy. Through our residences, furnishings, and the stories behind them, we invite you on an inspirational journey. Through Guesthouse, you are joining a larger collective where art and creativity thrive.

Impact Approach

We are not only building for the future, we are creating it. Because of this, we understand the responsibility of our impact: economically, socially, and environmentally. From identifying product partners who prioritize their sustainability practices for a better environment, working with vendors who emphasize their ethical practices for a more conscious and just future, and identifying and supporting emerging local artists. We believe that impact is building something bigger than ourselves.

Looking Forward

We are not a startup or a corporation. We are a local business with a handful of changemakers who helped make this vision a reality. You won't find our brand plastered on billboards or social media because we believe our work sells itself. Because of this, our business grows exclusively through organic referrals from those who have enjoyed their experience. If you or someone you know are interested in collaborating or chatting with us, we'd love to hear from you — you can reach out using the form below.

OUR TEAM

Our Team

Guesthouse was founded by Gabriela Chapa and Shane V. Charles with a vision to create  unforgettable experiences that foster culture and community. Through functional design, local inspiration, and human stories, Guesthouse is a brand that's redefining the hospitality industry.

Our talented team members have extensive backgrounds and experience at globally-renowned hospitality and real estate companies.

Our Team

Gabriela Chapa (she/her)
Co-Founder & CEO

Gabriela is a serial entrepreneur excelling in multifamily asset repositioning, with involvement in development and acquisition with Brookfield Properties and recognized as a Forbes 30 Under 30 honoree.

Shane V. Charles (she/her)
Co-Founder & COO

Shane is a highly regarded hospitality expert, recognized for her outstanding leadership contributions to renowned brands like 1 Hotel and Soho House, and recognized as a Forbes 30 Under 30 honoree.

Alex Del Rae (he/him)
Head of Operations

Alex leverages his experience from renowned companies including Four Seasons Hotel and Remedy Place to drive operational excellence for an exceptional member and partner experience.

Karen Cruz (she/her)
Member Coordinator

Karen Cruz is a skilled Member Coordinator at Guesthouse, where she seamlessly integrates her expertise into the local operations in Los Angeles, overseeing member experience and residence management.

What is the arrival process?

Our self-check-ins provide a smooth arrival process. On the day of your arrival at 3 PM PST, you will receive an access code to your residence.

Do you allow pets in the residence?

Yes, all Guesthouse residences are pet-friendly. There is a $150 per month pet fee. Our Pet Policy includes a maximum of 2 pets.

Can I schedule a tour of the residence before reserving?

For residences that don't have existing reservations, we can arrange a residence tour. However, for residences with current reservations, we can't accommodate tours to respect our residents' privacy.

What is the best way to make a reservation?

We invite you to submit an intake form here and a member of our Reservations team will get in touch with you.

When and how do I pay?

Payment is required to secure your reservation dates. We accept payment via ACH. If you prefer to pay using a credit card, please be aware that additional processing fees will be added to your reservation amount.

What is the shortest reservation you accomondate?

Our minimum reservation length is 30 nights.

What does the residence come equipped with?

Every residence is thoughtfully furnished with keyless entry, a fully equipped kitchen including utensils and appliances, a coffee machine, toiletries, and premium linens provided in each bedroom and bathroom.

How do I become a featured Artist with Guesthouse?

If you're an emerging artist interested in showcasing your work inside our residences, please submit an inquiry form here.

Do you offer housekeeping services?

We offer the flexibility to add-on single or recurring professional housekeeping sessions. Please contact our Reservations team, and we will take care of the arrangement for you.

Can I change or cancel my reservation?

Please contact our Reservations team at reservations@guest-house.co to discuss your options.

When can I arrive to my residence?

Our standard arrival time is after 3 PM PST. If you wish to request an earlier arrival time, please contact our Reservations team at least 72 hours in advance to inquire about the possibility of accommodating your request.

What is the departure time from the residence?

Our standard departure time is before 11 AM PST. If you would like to inquire about a later departure time, please reach out to our Reservations team at least 72 hours in advance to see if we are able to accommodate your request. Accommodating an extended departure request is based on availability and may include additional fees.

Is there parking included with my reservation?

Our parking terms vary per residence. Please refer to the residence description or contact our Reservations team to confirm the parking arrangement.

Do you offer corporate discounts?

You can apply for our Corporate Partner Program by contacting us at corporate@guest-house.co.

We would love to Hear from you

Please take a moment to submit the form below and kindly let us know the purpose of your outreach. We appreciate your time and look forward to hearing from you.
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